Frequently Asked Questions (FAQ)
Talk Yaaro is committed to private, safe and transparent voice conversations.
1. Kya Talk Yaaro ek dating app hai?
Nahi. Talk Yaaro emotional support ke liye hai — jab aapko bas kisi se baat karni ho aur koi bina judge kiye sune. Koi photos, swiping, matching ya messaging nahi — sirf 1-on-1 voice calls.
2. Kya meri call record hoti hai?
Nahi. Call audio kabhi record nahi hota aur koi transcript nahi banta — calls secure real-time voice servers ke through live connect hoti hain. Billing ke liye sirf call ki details (time, duration, coins) save hoti hain.
3. Kya host ko mera naam ya number dikhta hai?
Nahi. Host ko sirf aapka nickname, avatar aur languages dikhte hain — aapka phone number kabhi nahi. Chahein toh Guest mode mein bina phone number ke bhi app use kar sakte hain.
4. Hosts kaun hote hain?
Verified hosts jinhone voice audition aur KYC (PAN, bank details aur signed partner agreement) complete kiya hai aur hamari team ne approve kiya hai. Wo therapists nahi hain — bas dhyaan se, bina judge kiye sunte hain.
5. Kaunsi languages available hain?
Abhi 8 languages: Hindi, English, Punjabi, Tamil, Telugu, Bengali, Marathi aur Gujarati. App mein language choose karke usi language ke hosts se baat kar sakte hain.
6. Call ka kitna kharcha aata hai?
Aap coins se per-minute pay karte hain — koi subscription nahi. Har host ka rate call se pehle uske profile par dikhta hai (abhi 15–25 coins/min, host ke level ke hisaab se). Call connect hone ke baad har shuru hua minute count hota hai (minimum 1 minute); jo call connect nahi hoti uska koi charge nahi. Coin packs aur unke daam app ke coin store mein dikhte hain.
7. Refund kaise milta hai?
Google Play se kharide coins ka refund Google Play ki refund policy ke hisaab se hota hai. Agar call connect hui par sahi se nahi chali ya galat charge hua, toh support se contact karein — hum call record check karke coins wapas credit karte hain. Bache hue (unused) coins refundable nahi hain, jab tak kanoon na kahe. Poori details hamari Refund Policy mein hain.
8. Main host (partner) ban kar kaise kama sakta/sakti hoon?
Talk Yaaro Partner app jald launch hoga — homepage par email daal kar notify ho sakte hain. Usme 30-second voice audition aur KYC complete karein; approve hote hi online jaakar har paid minute par earning shuru. ₹100 ya usse zyada balance hone par apne UPI ID par withdrawal request kar sakte hain.
9. Agar main uncomfortable feel karun toh?
Aap kabhi bhi bina explain kiye call end kar sakte hain. Users app se host ko report ya block kar sakte hain, aur hosts kisi bhi user ko block kar sakte hain. Hamari team reports review karti hai aur zaroorat pade toh account ban karti hai. Urgent baat ho toh WhatsApp par +91 98718 44100 par message karein.
10. Apna account kaise delete karu?
Talk Yaaro app mein Profile tab → sabse neeche 'Delete Account & Data' → 'Delete Forever'. Partner app mein Profile → Legal & Compliance → 'Delete Account & Data'. App use nahi kar pa rahe toh privacy@talkyaaro.com par email karein. Kya delete hota hai aur kya kanoonan rakha jata hai, poori details hamare Delete Account page par hain.
Have another question? Reach us via the Contact page, see our Refund Policy for billing, or the Delete Account page for account-deletion details.
Need Emergency Emotional Support?
Talk Yaaro is a peer audio community, not a medical or crisis helpline. In an emergency, please call Tele-MANAS immediately.